In-Store Return Policy
Returns or exchanges must be made within 10 days of purchase for a full refund on original form of payment. Purchases within 20 days can be exchanged or returned for store credit.
Returns must be unworn, unwashed, and accompanied by receipt and tags attached. Sale items and lingerie are final sale. Special orders are final sale.
Online Return Policy
The 10 or 20 days begin when you receive the merchandise rather than the order date according to the tracking number. We do not refund shipping costs, but we will gladly accept online returns or exchanges in our Seattle store under the return policy guidelines.
How To Return:
You can mail back returns through the mail carrier of your choice. Please mail returns to:
Please note, we do not generate a return label nor refund the original cost of shipping or return shipping.
How to Exchange:
We process an exchange like a return. Upon receiving the item(s) you wish to exchange, we will refund your original form of payment, draft a new order, and e-mail it to you to complete payment and shipping. If you are in a hurry to exchange, we recommend simply placing a new order yourself rather than waiting for us to receive the original order and draft a new invoice. Please note, we cannot refund your original form of payment until we receive the item(s) you wish to exchange.